Hi, I think I found a solution to one of your problems, namely the mass storage controller:
The following driver is available on the Dell website, for Windows XP.
I have the same problem with the unrecognized Broadcom USH device, under XP Pro SP3 that is.
Also I have the Contacted Smartcard device of which I'm unable to locate the correct driver for.
Hope this helps.
Broadcom = Controlvault driver (Not firmware) (click on the .msi file to run)
Mass Storage = I also believe it is the mass storage driver
Smart card = I believe i got from MS Updates when i applied them.
I was able to succesfully get the driver to take for the Broadcom USH by installing Dell_Data-Protection---Acces_A00_R288908
This was for the driver w/o Fingerprint Sensor on Win 7 32 bit
The Data Protection Access driver worked for me also.
I am wondering if anyone has been able to deploy this driver in a software package through SCCM Task Sequence. I have been unsuccessful.
The Mass Storage Controller that is Missing from the Windows 7 x 64 edition is from the following. This is in relation to the Hardware ID listed below from OSMicro.
Your Device Info
|Mass Storage Controller|
If you haven't gotten an answer for this yet, try installing the O2 Micro Integrated Card reader, I battled for ours reading about the Intel rapid store driver bring the issue. In this case i think it is not, see link below:
Hope this helps.
- Alex Shattuck
Try this for the storage drivers http://www.dell.com/support/drivers/us/en/555/DriverDetails/Product/latitude-e6420?driverId=KC9W0&fi... and then for the others go to support.dell.com put in your service tag and find the finger reader drivers. You may not have a finger print reader, but some times dell machines still want the driver.