According to Dell Local Backup and Restore (Backup Software) my Recovery Partition is corrupt and can no longer be accessed, the partition is still on my hard drive and I haven't modified it in any way or believe it to be damaged, but its reporting it is. I believe this to be due to my MBR being overridden previously by a dual boot configuration. I can no longer access the recovery partition either through key combination either on boot, I was foolish to forget that the MBR of Dell machines are tweaked due to the recovery partition.
Are there any recovery options available to me to restore the Dell MBR or access to the recovery partition through any means?
Thanks in advance
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The partition is encrypted NTFS. Changing the MBR breaks the encryption scrambling the data. There is no recovery.
@DELL-Nikhil S The only CD I received with my XPS 15z was the Drivers and Utilities CD. It looks like I have to request recovery CD's as I'm outside of the USA and I will be charged for them also.
Actually, I might be lucky. The MBR is lost obviously, but the Dell DataSafe Menu Option is present and working via the Windows 7 Repair Wizard. I managed to get to it through F8 > Repair Computer and clicking on the Dell DataSafe Option in the menu. I have a few backups available. The Factory Image, a full system backup and a few scheduled backups, the backups are several months old dating back to Feb-March (The last one being just before the MBR was altered). I think if I restore one of them I might be able to get the MBR back. Question is do the Full System Backups via Dell DataSafe provide full system images or not?
If you do the dell datasafe Backup onto a 16 gig or larger USB flash drive you can make a bootable USB flash that can recover everything to a new blank hard drive.
This is very true, however generating a bootable recovery USB is impossible now, because Dell DataSafe will no longer function due to the MBR modification. I did make a bootable USB a long time ago, but unfortunately since formatted it. Though by the looks of it, I appear to be lucky in the sense, I can still access the Recovery Partition and Dell DataSafe via the Windows 7 Repair Computer option (F8), so I can use the Factory Image present on the Recovery Partition to restore my XPS 15z to the factory default, with the Dell MBR. Problem is I since upgraded to Windows 7 Professional via Anytime Upgrade, so using the factory image I will lose that (As the Factory OS is Home Premium) and the upgrade key I believe is one time use only.
Though soon I might actually need to do this as my hard drive has massive amounts of bad data sectors from installing a Dell/Seagate hard drive firmware update (Now pulled) and Dell wanted to get the hard drive replaced, which I currently declined because I don't have the time.
Even after successfully restoring my original factory image, Dell DataSafe still can't detect my recovery partition. I would of thought the Factory Image would have the original Dell MBR which is strange, so I guess the MBR is lost for good... Unless I can order the recovery discs.
You can order reinstall disks. You should do this BEFORE warranty runs out or they will charge $$$$ for the discs.