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AuntyEm14
Copper

My dell inspiron 1525 integrated camera has stopped working?

My warranty has no run out so dell can't actually help me. I wondered if anyone had a similar problem and what they did? Whenever I try to use the camera the blue light comes on as if to say that it is working but the picture is just black. When I click to take a picture regardless a box pops up that says "Unable to capture a photo. Please reconnect your camera and try again". But if the camera is integrated how can disconnect it? Have tried reinstalling drivers and even the webcam manager itself but it has not helped. Any suggestions would be most appreciated. Thank you. x

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15 Replies
jdopes1030
Copper

Re: My dell inspiron 1525 integrated camera has stopped working?

Did you ever resolve your issue?  I am having the same exact problem with my webcam on my Inspiron 1525, and can't seem to fix it. Any suggestions would be GREATLY appreciated.  Thanks!

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jdopes1030
Copper

Re: My dell inspiron 1525 integrated camera has stopped working?

Did you ever resolve your issue?  I am having the same exact problem with my webcam on my Inspiron 1525, and can't seem to fix it. Any suggestions would be GREATLY appreciated.  Thanks!

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AuntyEm14
Copper

Re: My dell inspiron 1525 integrated camera has stopped working?

No sorry!! Its still not fixed. I've had this problem for over a year now! I'd had it even before I posted on here and googled a lot. Nothing worked. Its still broken. but if you manage to find anything that works please tell me! Thanks. 

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bentrem
Bronze

Re: My dell inspiron 1525 integrated camera has stopped working?

Years later, no solutions for this problem.

I like the laptop. I liked Dell (past tense?) ... but this is not acceptable.

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Moderator
Moderator

Re: My dell inspiron 1525 integrated camera has stopped working?

bentrem,

 

Did you recently install/reinstall the operating system? If yes, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct

Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers & Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.

(Windows 8)How to make the webcam work with help from this youtube. You have to open the Camera app first, and then click Settings on the charm bar to see where you can give the app permission to use the webcam.

Try reading...

Troubleshooting the Dell Webcam and Dell Webcam Central Software

You can try this file, also known as Dell Webcam Central.

Create a new unrestricted user account and try the webcam. Did the webcam work?

If yes, log out and log back in to your account and try the webcam. Did the webcam work?

If no, then the webcam became detached from the motherboard, usually near the webcam





Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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bentrem
Bronze

Re: My dell inspiron 1525 integrated camera has stopped working?

Rick - Nothing changed. Last use: about 10 days ago with Google Plus Hangout.

I just did Recovery, rolling back about 3 weeks. Nothing improved.

I re-installed R166187 and R230103, and ran Setup for Webcam Manager. Then rebooted.

No compatible camera detected.

No "Imaging Devices" entry in Device Manager.

http://www.bentrem.sycks.net/images/Devices-1.jpg

Checking Vista's "Problems" function, I found this: "Your webcam has stopped working properly because a compatible driver isn't available for this version of Windows. The model name of your webcam is Veo PC Camera."

Is that the camera built into the 1525? I suspect not. Something has gone wrong somewhere.

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Moderator
Moderator

Re: My dell inspiron 1525 integrated camera has stopped working?

bentrem,

 

Did you try the Creative Labs Laptop Integrated Webcam, v.R2RC1, A04 drivers?

 

Look in the Dell Inspiron 1525 service guide on page 19, it tells you how to open the bezel on the screen. Unplug the webcam, then plug it back in.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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bentrem
Bronze

Re: My dell inspiron 1525 integrated camera has stopped working?

My issue has been resolved.

I got fed up with slow running and launched Process Manager and started viciously closing process after process. I slipped up and killed something that was critical ... Blue Window ... restart normally ...

... blue LED flickered on boot.

Camera's running just fine.

The problem? Microsoft OS.

thanks for the attention fellows. I appreciate that what you're doing is hard. I do easy stuff like avionics. wouldn't swap with you ever!

best / cheers

--ben

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Jim Coates
Diamond

Re: My dell inspiron 1525 integrated camera has stopped working?

thanks for the attention fellows. I appreciate that what you're doing is hard. I do easy stuff like avionics. wouldn't swap with you ever!

Haha!

Happy Easter, Ben and you too Rick

Jim Coates -- 14 years on the Dell Laptop Audio boards -- since 2/6/04 

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