Muris Saab
Copper

Precision 5510 unable to run 4K @ 60Hz via the HDMI port

I have my Precision 5510 connected to a 4K TV via the built in HDMI port. I am using an HDMI 2.0 cable. I can only get 4K @ 30Hz.

Is this the max resolution for the HDMI port? 

If so, should I get an USB-C to HDMI dongle in order to get 4K @ 60Hz?

thanks! 

Muris

0 Kudos
1 Reply
Community Manager
Community Manager

RE: Precision 5510 unable to run 4K @ 60Hz via the HDMI port

Hi Muris Saab,

Thanks for posting.

I believe only HDMI 2.0 supports 4k@60Hz, and the laptop has (from what I've read) a 1.4 port, which is capped at 30 Hz for 4k.


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


0 Kudos