I recently updated my Galaxy Note 5 Android OS after doing so, I found that my Inspiron 5748 no longer connected to my Phone. I contacted Samsung who said that Dell needed to provide a Marshmallow update that I could download to correct this matter. I contacted tech support but they wanted me to pay for them to provide help with this problem. Does anyone have a fix for this?
Hello! So it sounds like there is a problem with the drivers. I would go here and make sure you have the latest drivers for your computer, depending on OS of your laptop. Generally if there is anything special that needs to be done, it would be on the phone manufacture's side of things so maybe there is an updated USB driver for your phone somewhere? In general there wouldn't be anything that Dell can do about it since its technically a Samsung problem.