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July 4th, 2014 13:00

XPS 14 battery is blinking orange and white

Hi,

Just a few hrs ago, my XPS 14 battery indicator started blinking orange and white and battery tray icon telling the plugged in but not charging, I restarted my laptop still problem perists, after going through some discussions in the forums I updated my BIOS, during the updating process battery indicator was not blinking once that was finished and restarted it went into blinking mode again

any help will be much appreciated.

Thanks,

Jeevan.

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87.5K Posts

July 4th, 2014 14:00

Check the BIOS setup - F2 at powerup.  Is the AC adapter recognized or listed as "unknown"?

July 5th, 2014 00:00

Thanks for your reply, I checked BIOS at startup and every thing seemed fine, if you have any thing specific to check let me know, and I am presently working without battery and having direct power and is being detected in BIOS

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87.5K Posts

July 5th, 2014 04:00

If the adapter is properly recognized, and removing the battery stops the LEDs from flashing, it's time for a new battery.

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