matrix007
Bronze

i need Help please...half black screen & color problems...

need Help please...

i have Dell Inspiron Laptop (1464) & the Video card is ATI HD I have problem with display (half black screen & color problems) i Attach the Pictures>>>

anyone know whats wrong tell me please

Thanks.

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8 Replies
Moderator
Moderator

Re: i need Help please...half black screen & color problems...

Hi matrix007,

Welcome to the Community,

Try running the LCD BIST(Built in self test). To run the LCD BIST (Built in Self-test) Press and hold the D key on the keyboard while pressing the power button, then release both at the same time.This will initiate A grey screen, then Red, then Blue, then Green then White.

If the issue persists when those color screens are displayed,than it may be an issue with the system LCD screen.

Further try connecting an external monitor and confirm if the display is fine.

Let me know how it goes.

Thank You

Dell | Social Media Outreach | Global Social Media & Community




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matrix007
Bronze

Re: i need Help please...half black screen & color problems...

Thank You very very much Mr.Roshan Everything Okay Smiley Happy

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Moderator
Moderator

Re: i need Help please...half black screen & color problems...

You're Welcome

Dell | Social Media Outreach | Global Social Media & Community




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1nonly
Copper

Re: i need Help please...half black screen & color problems...

Hi I have sort of the same problem. Yesterday my laptop was working fine and then all of a sudden the screen changed and I can't do anything on it anymore. The screen looks like 1/3 of it is horizontally grey and the bottom rest of it is black with the dell symbol at the bottom, any idea what is wrong?Smiley Tongue my laptop is dell inspiron N5110

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Moderator
Moderator

Re: i need Help please...half black screen & color problems...

Hi  1nonly,

To check if its an issue with the LCD screen  run the LCD BIST(Built in self test). To run the LCD BIST (Built in Self-test) press and hold the D key on the keyboard while pressing the power button, then release both at the same time.This will initiate A grey screen, then Red, then Blue, then Green then White.

If the issue persists when those color screens are displayed,then it may be an issue with the system LCD screen.

Also try connecting an external monitor and confirm if the display is fine on external monitor.

Thank You

Dell | Social Media Outreach | Global Social Media & Community




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1nonly
Copper

Re: i need Help please...half black screen & color problems...

Hi I did that and there was no response. I don't know if this helps but I remember that it's been randomly lowering brightness by itself also for a couple months before it broke. What is an external monitor?
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Moderator
Moderator

Re: i need Help please...half black screen & color problems...

Hi 1nonly,

LCD BIST test would help to find out if its an issue with the LCD screen.Try it again and make sure you press and hold the D key on the keyboard while pressing the power button, then release both at the same time.

External monitor would be monitor from your desktop system or TV if it has an option to connect (VGA,HDMI port) your system.

Dell | Social Media Outreach | Global Social Media & Community




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Moderator
Moderator

Re: i need Help please...half black screen & color problems...

This thread has been locked due to inactivity. For assistance, with the same or a different issue, please click New Post on the top right to start a New Thread.                                                

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