Start a Conversation

Unsolved

This post is more than 5 years old

1081

January 1st, 2018 16:00

m2800 battery failure

When attempting to power on, the battery fail light is blinking amber and does not power on, even when plugged into wall. Switched batteries with another m2800 unit I have, and the problem follows the battery. The warranty is good through 2018 so how do I get a replacement, as I cannot power on the laptop with this current battery.

1 Rookie

 • 

87.5K Posts

January 1st, 2018 17:00

You'll have to call Dell support.  Note that the a 3-year system warranty does not necessarily cover the battery - while Dell does offer a 3-year warranty on the battery, it's a separate purchase (and the battery will have a green label as opposed to the grey one on a standard battery).

No Events found!

Top