Unsolved
1 Message
0
427
Battery Replacement
There is a problem with the battery. The BIOS says: replace the Primery Battery. What kind of battery is this? In a tablet or keyboard dock?
Unsolved
1 Message
0
427
There is a problem with the battery. The BIOS says: replace the Primery Battery. What kind of battery is this? In a tablet or keyboard dock?
Top
U2CAMEB4ME
4 Operator
4 Operator
•
6.2K Posts
0
October 27th, 2021 13:00
Welcome to the Dell Community @MarinaSmA
To better assist you, the members and I would need the exact model number of your laptop/desktop???
Power-on the system and start tapping the F2 key to enter System Setup.
Hold down the” Windows “key and tap the “R “key.
Then type msinfo32 and hit enter.
Best regards,
U2
PLEASE DO NOT POST ANY SERVICE TAGS!!!