Start a Conversation

Unsolved

CW

1 Message

1571

March 25th, 2019 19:00

Dell 5480 Smoking and Melted Plastic

I was usingy Dell tonight and my friend saw it smoking and I started to smell burning plastic . I immediately shut off my computer and unplugged the charging chord, and when I turned the laptop over I saw where the plastic had melted because the computer got so hot. I don't know what to do in this situation, but I'm afraid to open it because I don't want it to start smoking again.

4 Operator

 • 

754 Posts

March 26th, 2019 05:00

 

Hi Claire,

Sorry to read about your issue. Please send me a Private Message(click on my name and you'll see the option on the right hand side) with the service tag of the system along with some photos of the damage.

Thanks

1 Message

January 22nd, 2021 11:00

I jux had the same situation and I dnt know what to do about it

No Events found!

Top