I was usingy Dell tonight and my friend saw it smoking and I started to smell burning plastic . I immediately shut off my computer and unplugged the charging chord, and when I turned the laptop over I saw where the plastic had melted because the computer got so hot. I don't know what to do in this situation, but I'm afraid to open it because I don't want it to start smoking again.
Sorry to read about your issue. Please send me a Private Message(click on my name and you'll see the option on the right hand side) with the service tag of the system along with some photos of the damage.