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Last reply by 01-22-2021 Unsolved
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1 Copper
1 Copper

Dell 5480 Smoking and Melted Plastic

I was usingy Dell tonight and my friend saw it smoking and I started to smell burning plastic . I immediately shut off my computer and unplugged the charging chord, and when I turned the laptop over I saw where the plastic had melted because the computer got so hot. I don't know what to do in this situation, but I'm afraid to open it because I don't want it to start smoking again.

Replies (2)
2 Bronze
2 Bronze

I jux had the same situation and I dnt know what to do about it

Moderator
Moderator

 

Hi Claire,

Sorry to read about your issue. Please send me a Private Message(click on my name and you'll see the option on the right hand side) with the service tag of the system along with some photos of the damage.

Thanks


DELL-Alasdair R
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