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December 30th, 2021 05:00

Dell Latitude E5440 GT720M does not see the video card

Dell Latitude E5440 GT720M does not see the video card

It doesn't show up in device manager and bios.

I tried to show hidden devices but still couldn't see it

 

10 Elder

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23K Posts

December 30th, 2021 13:00

If there's still an entry for the nVidia GPU in the control panel (even if it shows not having a driver loaded), you will need to manually install the Intel and nVidia drivers.

If there's no entry at all for the nVidia GPU, it has failed -- if you need it back, you will need to replace the system board.

 

10 Elder

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23K Posts

December 30th, 2021 07:00

First thing to verify is that the system you own has the optional nVidia GPU -- the vast majority of these -- well over 90% of them - were shipped with Intel GPUs only.  

You can look up the original specification of the system by service tag at dell.com/support.

If you know the system once showed the second GPU, but does not now, there is a possibility it has failed -- this system is about seven years old.

You will not see an entry in firmware/setup for the GPU even if it is present -- there is no hardware controller for the GPU -- it's MUXless, meaning completely software controlled.

4 Posts

December 30th, 2021 13:00

Nothing related to nvidia on the computer

4 Posts

December 30th, 2021 13:00

What would you suggest as a solution for now?

4 Posts

December 30th, 2021 13:00

What would you suggest as a solution for now?

As you said it was showing before but after installing new w10 it didn't show up

It says hardware not found in the driver I downloaded from the site.

10 Elder

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23K Posts

December 30th, 2021 14:00

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