Hello Abdul Raheem 19,
Update the BIOS from here. Restart the system and tap F2 to go into BIOS. Expand System logs and clear all the logs.
Restart the system and press F12 key on startup - choose diagnostics. Let it run the diagnostics and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possibly pick some error if the hardware is not functional.
Should you require any further details, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Thanks for your reply and sorry for the late reply. I have updated the bios from that link, cleared all the system logs and ran diagnostics it showed me that my laptop battery is reaching the end of its life and no other errors were found.
Yesterday I've played CSGO for 3.5 hours and my laptop's maximum reached temps were:
99°C CPU, 92°C AMD GPU, 90°C Intel GPU. Is it harmful for my laptop or not and if its harmful then what should I do?
Thanks In Advance.
Hello Abdul Raheem 19,
Overheating is a matter of concern when other symptoms start to show. You may receive error messages related to air temperature or fan or system shutdowns. The temperature can also be a result of environmental factors. Use compressed air to clean the vents on a regular basis.
Go through the article here for more information and in case you need to contact the out of warranty team, use the contact us button at the bottom of the page.
Thanks For Your Reply.
Just tell me one last thing that how much heat my laptop can handle without loosing performance and lifespan.
The temperatures you are seeing are higher than what we would consider standard temperatures. Do you see similar temperatures with other applications? I would suggest you try the below steps. If you see no difference after these steps, consider replacing hardware(motherboard and heatsink).
2. Dedicate AMD to CS:GO and check if that makes any difference. Follow the steps suggested in the solution here.
3. Contact the out of warranty team for hardware replacement if the above fail.
Thanks for your reply I've tried the switching graphics card method but didn't worked and there was no updates available for my graphics cards. I've suspect on something called Dell Power Manager. Is that could be the problem. I'm using the ultra performance power plan. Thanks In Advance