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132132o
2 Iron

Headphone speaker not recognised - E5470 - any ideas?

Laptop recognises and uses headphone speakers, but won't use the microphone, very odd. Keeps using in-built laptop microphone.

This headphones work fine on my phone, so they're OK.

Tried reinstalling audio drivers, checked audio settings, but nothing seems to work.

I need to use headphones, any clues on how to fix this?

Thank you

 

 

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132132o
2 Iron

Re: Headphone speaker not recognised - E5470 - any ideas?

I did all the laptop tests I could, but the system says that there is nothing plugged into the socket, even though the headphones are working in the headphones.

However, the microphone is now not recognised, though last week it was fine.


I have tried 2 headphones which work fine on other PCs.


Any ideas how I can fix this or see if its a hardware problem?

Thank you

 

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