Last reply by 08-05-2022 Unsolved
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1 Amber
1 Amber

Inspiron 16 5620 OS Reset from Recovery USB

Inspiron 16 5620

I've got an Ispiron 16 5620 on which I am attempting an OS Reset.  It boots from USB into the SupportAssist OS Recovery with no problem, is connected to my wireless network no problem, but every time I attempt the Reset, I get the same error message:

Download verification was unsuccessful.  Please restart the download process.

Any ideas?  I'd try a wired connection, but apparently this model doesn't have an ethernet port.

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2 Bronze
2 Bronze

same situation here

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