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phibennett
Copper

Latitude 13 (7350) Reboots constantly

Hello. My Latitude 7350 will make it to the Dell Logo splash screen, attempt automatic repair, but then restart before anything else happens. Is there a solution to this? I can still access the F12 Boot Menu. Thanks.

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ejn63
Rhenium

Re: Latitude 13 (7350) Reboots constantly

Run an extended (NOT just quick) hard drive diagnostic. F12 at powerup. Let the tests run (about 10-15 min) and then boot into the full diagnostics and run the surface test on the drive.
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phibennett
Copper

Re: Latitude 13 (7350) Reboots constantly

Thanks for the help. Unfortunately, while I run the diagnostics, the computer freezes and distorts. Any other thoughts?

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