15 Posts
0
446
Latitude 5300 2 in 1 no post - keyboard flashes once
Latitude 5300 2 in 1 no post - keyboard flashes once. Charging via USB-C PD port. Has worked fine for over a year and now essentially dead. Tried a different charger (albeit in the USB-C port) and still the same. Tried the Fn and Power button together, but no difference.
Supposed to have hardware cover until 2024, but as reconditioned (and not direct from Dell), not sure if this will be honoured. Any help much appreciated.
marky9074
15 Posts
0
May 8th, 2021 13:00
Kudos to the Dell team on here who PM'd me straight away. After same paperwork trail to prove that the warranty had been transferred, they arranged an engineer next day with new motherboard (P/N H69YG) and service kit (P/N RD4R2).
Pretty amazed at the service to the honest, A+.
marky9074
15 Posts
0
January 16th, 2023 04:00
Just to update, my 2-in-1 has failed again with the same fault. Arranging an engineer to replace the motherboard again.