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milomex
1 Copper

Latitude 5480 - No Bluetooth after Windows 10 creators update

I had just an interesting problem: after updating (or being updated) to Windows 10 creators update on my Latitude 5480 notebook I noted some days after, that my bluetooth mouse (Microsoft sculpt) did not work anymore. Looking closer my bluetooth icon was gone on the system. I tried first to update all that can be updated, i.e. first Windows Update, then the dell Command Update utility, but bluetooth kept invisible and could not be started. Finally I found the Bluetooth icon in the Device Manager and de-activated Bluetooth there. Then I activated it again and - oh wonder - Bluetooth started up again, and everything's ok now.

Maybe this helps somebody having the same issue.

1 ANTWORT 1
Community Manager
Community Manager

RE: Latitude 5480 - No Bluetooth after Windows 10 creators update

Hi milomex,

Windows 10 Provide driver updates, too.

That could be the Reason why some Settings could change during an Update.

regards Martin

PN´s bitte nur auf Anfrage


DellMartin Schiemenz
Community Technologist - Business Client
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