eltroxin
2 Bronze

Latitude 5490 the right touchpad button is too loud and...

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Hi guys,
I have just got my need Dell 5490 latitude.
The right touchpad button travels deeper then the left one. and It makes more sounds then the quite left key.
Each time I click it specialy on the sides and not on the center is make a loud "click" sound that i don't have on any other button. 
Does it spouse to be like this or my unit is defective and I should give it back to the shop?
Thanks for the help. 

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DELL-Jesse L
Community Manager
Community Manager

Re: Latitude 5490 the right touchpad button is too loud and.

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eltroxin,

You may want to contact the distributor in Israel to have them replace the touchpad or exchange your system.

 



 

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DELL-Jesse L
Community Manager
Community Manager

Re: Latitude 5490 the right touchpad button is too loud and.

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eltroxin,

If the touchpad is really loud and is not the same depth as the left one you may want to take it back to the shop where you purchased it and have them replace the touchpad. Where was the system purchased?

 



 

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eltroxin
2 Bronze

Re: Latitude 5490 the right touchpad button is too loud and.

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I bought this PC from official dell distributor israel. Here is a link to a short video I have uploaded.
You can hear the noice the right click is making.
https://vimeo.com/user89559703/review/290027106/720cee5820

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DELL-Jesse L
Community Manager
Community Manager

Re: Latitude 5490 the right touchpad button is too loud and.

Jump to solution

eltroxin,

You may want to contact the distributor in Israel to have them replace the touchpad or exchange your system.

 



 

View solution in original post

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eltroxin
2 Bronze

Re: Latitude 5490 the right touchpad button is too loud and.

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Thanks, my pc was replaced by a new one.

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