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hawkinsb
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Latitude 7280 No Video with latest Intel video drivers

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I have a Latitude 7280 running Windows 10, and when I update to the latest Intel video drivers from the Dell site (24.20.100.6223), I get no video either externally or on the laptop display. Everything boots up normally, as I can remote desktop in and see that everything is running, but the only video I get is an occasional mouse flicker.

I tried updating as well to the latest driver on Intel's site (24.20.100.6229), and that produces the same result.

I have to return to the prior driver (23.20.16.4973) to get video back. Is anyone else experiencing this?

Thanks!!

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hawkinsb
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Re: Latitude 7280 No Video with latest Intel video drivers

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For the greater good, this turned out to be an incompatibility between the latest Intel HD video drivers and Intel Unite, which was getting automatically installed by Skype. Here's a link to an updated Intel Unite driver that solved the issue: https://www.intel.com/content/www/us/en/support/articles/000029437/software.html

 

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