8 Posts
0
5075
Latitude 7300 and WWAN card, which model is officially supported?
Got latitude 7300, it has sim card slot, and a slot ready for WWAN card with two antenna cables near it.
Which WWAN cards does one need to buy to get LTE internet? Which one is officially supported?
waregen
8 Posts
0
September 4th, 2020 01:00
So, it is solved.
Contacted the support that does on site repairs and they had me send them picture of the WWAN so that they have the serial on it and then send me link to a tool that I run.
site has it labeled as
Dell Wireless 5821e and Dell Wireless 5829e/Qualcomm Snapdragon X20 LTE Customer Kit Tool
I run 1_Click_Cust_Kit_Tool.exe and it was just a single button to enable wwan kard or whatever it was labeled.
And then it just worked.
U2CAMEB4ME
4 Operator
4 Operator
•
6.2K Posts
0
June 26th, 2020 05:00
Welcome to the Dell Community @waregen
The Dell wireless 5821e is the only one I see in the online Latitude 7300 Setup and Specifications PDF, page 15.
Mobile Broadband Qualcomm Snapdragon X20 Global Gigabit LTE (Optional)
And the only driver listed on your driver support page.
Best regards,
U2
waregen
8 Posts
0
June 26th, 2020 08:00
Well that is the one I got and is already inside, drivers installed correctly and the sim card is recognized.
Asking to remove pin, it just would not connect.
When putting it in, there are two antenas inside, I connected white to MAIN and black to AUX6, the lowest number AUX.
But win10 would not connect, it just does not react or some parts are greyed out.
I played for two hours with custom APN, but no luck.
ibmarc
105 Posts
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June 26th, 2020 15:00
#6, Aux 1 is not used
#8, Aux 3 is Black (gray with black tracer)
#7, Aux 2 is not used
#5(red), Main is White (gray with white tracer)
If it still doesn’t work after you put Black on Aux 3, what are the two digits that end the Foxconn PN? T77W968.?? What parts are grayed out? APN should be Automatic.
waregen
8 Posts
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June 28th, 2020 08:00
waregen
8 Posts
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July 5th, 2020 23:00
Well, antenas switch did not help.
Will try clean install on a temporary ssd and see how it goes.
waregen
8 Posts
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July 21st, 2020 03:00
Clean reinstall did not help.
Default drivers that windows 10 pulls did not work
Dell latest drivers with firmware did not work
Latest bios plus everything as up-to-date as possible
The two last digits that end the Foxconn PN are .04
Not really sure what is more to try.
Can anyone really 100% confirm that 7300/7400 works with dw5821e?
Here is the pic of the card inside the notebook,
with all the labels visible and connected antennas
https://i.imgur.com/2z2TJH9.jpg
Here are the properties in windows
https://i.imgur.com/c5BEcx0.jpg
ibmarc
105 Posts
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July 22nd, 2020 10:00
I’m sure it works, if the laptop is purchased from Dell with the DW5821e as a preinstalled option. However, I’m not so sure when the DW5821e is purchased as an aftermarket part, especially when it appears in the US FCC database, like your .04 HMGJ3. What the FCC usually gets are engineering samples not meant for consumer use. If I were you I’d use your provider’s BYOD check database to determine if the device will work on their network.
heinrich_k
2 Posts
0
June 20th, 2021 18:00
Several tipps list the usage of this tool, but it doesn't work on my German Win10 64bit.
There is a .net Framework Error of a string mismatch right in the beginning. Even if I ignore that, the tool doesn't seem to do anything.
adyq
4 Posts
0
June 21st, 2023 12:00
The great thing about dell is they don't have Wlan/WWAN whitelist compared to Hp or Lenovo, you can throw any wwan card as long the slot is compatible
adyq
4 Posts
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June 21st, 2023 12:00
My 7300 installed with WWAN card with 4 antenna cable, 4x4 Mimo Wan, the speed is quite fast compared to ordinary 2 antenna cable, in normal day i can achieve around 150mbps Down / 50 up
den888
1 Message
0
August 3rd, 2023 09:00
hi, does your unit comes with 2 antennas connected under this part besides the other 4 antennas connected to the wwan card