Catman89
1 Nickel

Latitude D400 service tag

This is not a tech support issue, but this is the best place to put this issue. The Latitude D400 that I have, Dell's website won't take the service tag or express service code and I don't know why, but it could be that I had bought it as a second device and not directly from Dell. (But Dell's website took the service codes for the Latitude D410 and D420 I have.) Service code will not be posted due to the Admin Policy.

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6 Replies
JOcean
4 Ruthenium

Re: Latitude D400 service tag

The fact that you did not purchase from Dell probably means it is not registered. Have you called Dell tech support yet as they can help. Also check the service tag in the BIOS to make sure it matches the label on the system. Restart the system and at the Dell splash screen start tapping F2. The service tag number will be in the BIOS. The following post may give more information.

https://www.dell.com/community/Monitors/Service-Tag-not-found-and-product-registration-issues/td-p/5...




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Catman89
1 Nickel

Re: Latitude D400 service tag

I have checked the BIOS and the service tag is the same, but I have not contacted tech support.

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nyc10036
3 Cadmium

Re: Latitude D400 service tag

I have purchased 25+ used Dells on eBay. Very rarely do I use the Service Tag to look up anything. Is there some reason you are doing so?
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Catman89
1 Nickel

Re: Latitude D400 service tag

Easy way to go to the manuals and tech support.
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nyc10036
3 Cadmium

Re: Latitude D400 service tag

I just search by model eg D400, E6400, etc.

The only times I needed Service Tag were to find out original OS sold on the PC.

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Catman89
1 Nickel

Re: Latitude D400 service tag

It also helps me keep all of my Dell computers organized since I 9 Dells.

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