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Touchpad on E7450
Hi. I have a latitude e7450 whose touchpad's sensitivity is okay but tapping doesn't work and the touchpad buttons at the bottom are not working too (the cursor can be moved though)
Kindly help.
Unsolved
2 Posts
0
773
Hi. I have a latitude e7450 whose touchpad's sensitivity is okay but tapping doesn't work and the touchpad buttons at the bottom are not working too (the cursor can be moved though)
Kindly help.
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U2CAMEB4ME
4 Operator
4 Operator
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6.2K Posts
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November 5th, 2019 13:00
Welcome to the Dell Community @Tnjuguna
Did you check the ZIF connectors???
Disconnect the AC adapter.
Remove the Main battery.
Peel back the black plastic flap in the center.
Carefully check/reseat the 4-6 ZIF connectors.
Dell Latitude E7450 Owner's Manual:
https://www.dell.com/support/manuals/us/en/04/latitude-e7450-ultrabook/late7450om/working-on-your-computer?guid=guid-9ccd6d90-c1d1-427f-9e77-d4f83f3ad2b6&lang=en-us
Best regards,
U2
Tnjuguna
2 Posts
0
November 11th, 2019 02:00
Checked. Intact, still not working
Dell-Parnoshree C
309 Posts
0
November 11th, 2019 04:00
Hi Tnjuguna,
You can try updating the BIOS and touchpad driver from the given link
https://www.dell.com/support/home/us/en/19/product-support/product/latitude-e7450-ultrabook/drivers
If this doesnt fix kindly check the trackpad buttons and tap option is working in safe mode with networking?
Options to boot in Safe mode Windows 10 is provided in the link below.
https://www.dell.com/support/article/us/en/19/sln306359/how-to-boot-to-safe-mode-in-windows-10?lang=en