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PrayDaily
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computer stuck in safe-mode with solid amber power light.

I have a Dell Latitude E6420 and the center amber light is flashing. It locks up on me a bunch and at times I lose my bottom task bar and have to hard boot to shut it down. It feels like a lot of warm air is coming out the left side and if unplugged it dies. Not sure if this is battery or something else. Can anyone help me. Little old lady but cot computer ignorant.

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Moderator
Moderator

Re: computer stuck in safe-mode with solid amber power light

 

Hi PrayDaily,

It sounds like there may be more than one issue with your system. I would suggest running the diagnostics (hold down the Fn key whilst you power the system on) and let us know any error codes it gives you. 

Thanks

 


DELL-Alasdair R
Social Media Support
#IWork4Dell
I'm based in the UK and I'm usually available Monday to Friday 10am-5pm GMT (BST)
Get Support on Twitter @DellCaresPro


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PrayDaily
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Re: computer stuck in safe-mode with solid amber power light

Will do and let you know as soon as I can. Finally got a new battery and it seems to have cleared up most of the issues. But will definitely check. Thank you!

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