Latitude

Last reply by 05-10-2022 Solved
Start a Discussion
2 Bronze
2 Bronze

error message, 0xA00f4244 no camera available

With the current social distancing protocols in place many of us have to start using our integrated webcams. DELL, please fix this error message, "0xA00f4244 no camera available". When I try to use mine I receive the error message that my camera cannot be found.  Please see the below attempts and come up with a patch to fix this: 

1 my antivirus is off not causing the problem 

2 camera does not show in device manager. repeat there it is clear how to reinstall drivers if camera is not showing in device manager. scan for hardware changes does nothing 

3 USB root kit deletion does not work 

4. the driver for this is nowhere to be found. I did go ahead and update my windows and BIOS drivers 

5. the privacy settings changing the slide tab to allow does not work 

6. The reset in the windows app store does not work or the troubleshooter 

Who is the camera manufacturer? How will I ever know?

Please try to solve this problem.

Solution (1)

Accepted Solutions

@trygveah 
thanks a lot! 

have all the same issues listed here, and my problem was in the BIOs. Had the integrated cam unchecked, now everything's back to normal. 

hope that is th same solution for you'all

View solution in original post

Community Accepted Solution
Replies (54)
5 Iridium

Is it a Hidden Device in Device Manager?

 

Which laptop model?

Which OS?

Latitude e7440 

Latitude e7440 <Service Tag removed>  dell service tag 

 

Windows 10 

the integrated webcam is not in device manager....its not there after restarting//// its not hidden // its not there after scan for hardware changes / its just not there and cant be located 

Windows 10 

the integrated webcam is not in device manager....its not there after restarting//// its not hidden // its not there after scan for hardware changes / its just not there and cant be located 

 

this problem is everywhere on the web 

see if https://www.youtube.com/watch?v=El8ma1VLBj4  is useful; be sure to read the comment

 

 

not really a solution ... you are telling me to replace the integrated webcam? 

 

 

 

 

 

Dell just responded to me ...let me know Im out of warranty and wont help out on the webcam as myself and Im sure others now have to use our webcams which we have not used in years. They dont work. Thanks for all your help DELL during this difficult time for everybody due to this Covid-19 outbreak 

My laptop is less than 4 months old and is having the same issue. It's their fault, they should fix it.


@juggler1972 wrote:

not really a solution ... you are telling me to replace the integrated webcam? 

 


No, I am telling to check that the webcam is properly connected.

That's the only explanation I can think of for it not to be seen in Device Manager.

I have had webcam issues when installing Windows 10 on used laptops I purchased on eBay, but they were always solved with the correct driver.

.

where did you get the drivers from to download

any help here?

Top Contributor
Latest Solutions