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Dell Linux recovery utility fails to create media
The Dell Linux OS recovery utility on my M3800 developer edition can successfully restore the system to factory state (I used it after messing around with proprietary nVidia drivers partially fubed things LOL), but it cannot create a Dell recovery media .iso image. Every attempt to do so results in a Dell Recovery crash and a .iso file with a file size of 0 bytes and unknown type:
snip@snip:~/Downloads$ ls -l ubuntu-14.04-amd64-dell_A00.iso
-rw-rw-r-- 1 snip.snip 0 Mar 16 21:59 ubuntu-14.04-amd64-dell_A00.iso
snip@snip:~/Downloads$ file ubuntu-14.04-amd64-dell_A00.iso
ubuntu-14.04-amd64-dell_A00.iso: empty
It does generate a bug report when this happens. Do those get sent on from Canonical to anyone on the Sputnik team, or do they go straight to Dell? Any ideas on how I might get it to produce a .iso? I'd like to have an offline copy of the recovery media, not just depend on what's on disk.
Thanks!
acallan
2 Posts
0
March 17th, 2015 21:00
I have the same problem on my M3800 developer edition. I attempted to create the media during the initial completion of the install process straight out of the box. Someone else reported the bug at launchpad.net:
bugs.launchpad.net/.../1431857
DELL-Jared D
350 Posts
0
March 18th, 2015 10:00
FYI, the guy who works on the Ubuntu factory installs is looking into this.
blugillandlinux
11 Posts
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March 18th, 2015 10:00
Thanks!
I've joined the conversation on Launchpad.
cfhowlett
8 Posts
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March 21st, 2015 05:00
Same issue. Subscribed to thread.
acallan
2 Posts
0
March 21st, 2015 06:00
The Launchpad bug report thread contains the fix.