As reported by others, we've had a terrible time with the track pad registering clicks while typing. Enough so that we eventually just turned the track pad off completely.
Then some of the keys started acting as if they were stuck in the depressed state and would send multiple characters to the screen when pressed a single time. They aren't physically stuck, and I have no idea if it's a hardware or software problem.
Mercifully the Dell support staff was completely unhelpful. After spending an hour talking to 5 different people I was told the following:
Has anyone else experienced the keyboard issue? Is it just us? The keyboard worked fine for awhile, but the machine is practically useless as is and my developer's productivity is down some 60% because of it. Is this a hardware issue, or is it driver related?
Chris, the track pad issues should be fixed with an update if you're using the Sputnik PPA (at least, assuming you disabled tap-to-click). Are you?
It did fix the tap-to-click problem, but I still find the trackpad very sensitive. Simply hovering my thumbs over it while typing (I did "disable trackpad while typing", but there is bound to have gaps when I'm not) causes the cursor to jump around.
For Chris, it sounded like his keyboard is acting up, after he has disabled the trackpad outright.
As dvusboy mentioned, the trackpad is still overly sensitive (we've had some of the same hovering concerns), but it's more manageable now.
@dvusboy, @ChrisSturgill: If you can word the trackpad sensitivity issues in a way that is reproducible and obviously a problem, please do post a bug on the Sputnik Launchpad site: bugs.launchpad.net/dell-sputnik . Developers will get on it! What I mean by this is something like "trackpad sensitivity not adjustable in Mouse and Touchpad settings," or "disable trackpad while typing does nothing," etc.
Thank you for providing the update. I sincerely apologize for the technical troubles you have experienced with Dell computer.
Try to disable Palm rejection on the computer.
Awaiting your response!
I'm having a similar problem. The u,i,o,and p keys were not functioning at all under ubuntu. Sent the XPS 13 back to Dell for a keyboard replacement. Now, the q,w,e, and r keys don't function either. Dell has been very responsive but doesn't have a good answer. They are mailing me a USB stick with Windows on it, but that negates the purpose of the machine. Any ideas?