Linux Developer Systems

Last reply by 10-15-2013 Unsolved
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2 Bronze
2 Bronze
64820

My XPS developer edition L322X keeps freezing 2-3/week

Hi everybody.

I have an issue with this laptop, I have randomly freezes (2-3/week) since I bought it (begin of April) and even after doing the update or trying the kernel 3.5.0 .

When freezing, the system totally freeze, no possibility to access to others tty or to do anything else than pushing the power button. 

There is already a bug opened on launchpad https://bugs.launchpad.net/dell-sputnik/+bug/1167624, but that could be also a hardware problem.

Any idea how to solve it ?

Thanks,

Matthieu

Replies (14)
3 Silver
246

I just had this very same issue, with the laptop fan speeding up like hell.

2 Bronze
2 Bronze
246

Ja. I replaced my motherboard, hoping that would help. It did not; I still get the lockups. And I'm now on the A9 BIOS. So a hardware defect is (probably) ruled out.

3 Silver
246

And it happened yesterday again.

2 Bronze
2 Bronze
246

I have exactly the same issue, XPS developer delivered in August freezes completly on avg twice a week sometimes under load sometimes not. Can happen after 5 mins or 5 days uptime, completely random.

Applications I use most:

Firefox, Eclipse, Terminator, Skype, VirtualBox. It's done it with some or all running.

I have a 2nd monitor, a USB 2 ethernet adapter and a USB 2 hub attached most of the time.

Linux Dell-System-XPS-L322X 3.2.0-54-generic #82-Ubuntu SMP Tue Sep 10 20:08:42 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

A09 BIOS.

2 Bronze
2 Bronze
246

I had the same problem with the pre-installed 12.04 on my XPS13.  I reinstalled it from the rescue partition, and it still froze every few days, sometimes straight after boot, sometimes after running all day, sometimes under load, sometimes while idle.  In other words, totally random freezes every other day unrelated to system state or activity.

I finally stumbled across http://www.howtoeverything.net/linux/hardware/random-freezes-integrated-hd-4000-graphics, which indicated there might be an issue.  I tried the Enablement Stack fix, but that completely wrecked my system.  I reinstalled again from the rescue partition, then upgraded to 12.10 (after telling Ubuntu it was ok to do non-LTS upgrades), and then 13.04.  I've now been running all day, 4 days a week for several months, without a single freeze.  This includes compilations of massive projects while running Windows 7 in a virtual machine while running on an external monitor at 2560x1440, so the system is well and truly stressed.

In short: try upgrading to 13.04.

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