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Last reply by 06-01-2020 Solved
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2 Bronze
2 Bronze
261222

New Kaby Lake XPS 13: coil whine

Hi everybody,

After I was so happy to have found a Linux supported laptop with very good specifications, I had to return the brand new 9350 QHD+ because of the coil whine noise. It was a real pity because I was in love with the rest, but it was simply too loud.

Now I am thinking again what to buy.

Is the design of the new XPS 13 Kaby Lake (9360) solving the coil whine problem?

If yes, I would prefer to wait and support Dell buying the DE.

I know this is not a hardware forum, but I hope that someone from Dell can give me an asnwer here. Thank you very much in advance!

Replies (304)
2 Bronze
2 Bronze
2169

Does anyone know if this BIOS update will fix the coil whine with Skylake processors?

2 Bronze
2 Bronze
2169

I haven't heard a peep on my XPS 13 9360 Windows 10 for a while now. Interesting.

2 Bronze
2 Bronze
2169

The XPS 13 with the 8th gen core chip is now out.  I couldn't find what the model number is, but I'm guessing it's 9370.  Does anyone have that model, if so, any coil whine issues?  And why is Dell not making this new XPS 13 model with more than 8GB RAM (at least not currently), what kind of non sense is that?

2 Bronze
2 Bronze
2165

I have the same problem wuth Ubuntu 16.04 on a XPS 9360

2 Bronze
2 Bronze
2165

I just received the 8th gen model yesterday, and I'm experiencing coil whine. After checking it looks like my build includes the old A00 motherboard, which seems rediculous, seeing as I ordered it only a week ago.

3 Argentum
4750

I remember seeing something like you A00 is really newer. I can't find the thread though. But I think they messed up with the numbering (i.e. your motherboard is actually the newer one). And yes, some have reported coil whine even with the newer motherboard.

2 Bronze
2 Bronze
4750

That's because the current xps 13 with the 8th gen chip is still the same 9360 model, motherboard is still the same as the 8th gen chip uses the same socket as the 7th gen just that the 9360 mobo has different variations of revisions out there that reduces coil whine.

While your Mobo may report A00, it is likely that you have the latest revision Mobo bc Dell rep has stated somewhere on this thread that the Mobo has issues reporting the correct revision and the only way to find the real revision number is by opening up the laptop to look at the sticker on the Mobo.

Either way, there is NO Mobo revision for the 9360 that completely eliminates the coil whine.  So if coil whine is completely unacceptable to you, like to most folks on this forum and myself, then you are better off waiting for the true 9370.

Check out one of my post on the the below about 9370, in the meantime return that *** 9360 you just got, you got 30 days.

en.community.dell.com/.../20014657

3 Argentum
4781

Note that I don't think it's guaranteed that the 9370 will fix the coil whine issue. Hopefully it at least reduces the noise. I don't know if I have deaf ears or what, but I don't notice any coil whine problems with my 9343.

2 Bronze
2 Bronze
4780

Has the new 9360 XPS 13, with the 8th intel generation, coil whine? Because im looking for buying the XPS, and the normal use i´ll give to it is in a library. Thanks in advance

2 Bronze
2 Bronze
4780

I'am very interested by the XPS i7-7500U Ubuntu but those coil noise problems make me hesitate a lot !

What other laptop models are compatible with Linux ?

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