URIPA
1 Copper

RE: New Kaby Lake XPS 13: coil whine

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I received my XPS 13 9370 after over 2 weeks and just returned it because of two reasons:

1- Coil whine which is really annoying when you're in a quiet room and trying to read an article or work on a code!

2- There was a big ugly! gap in hinge, body and display they were not in same surface.

I'm all set with Dell and it's QC.

 

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johnb119
1 Copper

RE: New Kaby Lake XPS 13: coil whine

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I would like to mention that in my experience, this issue does have a potential to worsen over time. As I have encountered it across a 7470 and 7480 now.

"working within specification," maybe, consider 2 years from now, my unit was unusable within that time frame, and now i feel I've been handed a replacement with 2 years of usability left in it, out of box.

Looking forward to see if real responses to this problem arise.

Its 2019 and their still handing out laptops with a known issue from 2017....

I do appreciate the work that you have done on this issue.

 

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abdel_eid
1 Copper

RE: New Kaby Lake XPS 13: coil whine

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the last time to buy dell product almost lost 1000$ on this creepy sound coil whine with dell laptop, it is not xps it is dell g3759

contact your community member and mentioned that this sound is ok, it might be ok for you but not for all of us.

Thanks dell for all your efforts since 2017 concerning the issue. 

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