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migmartri
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Ubuntu's shortcuts do not work properly dell xps 13 developer edition 9350

Hi,

For some reason, it seems that in the preinstalled ubuntu 14.04.4 the super key does not open the launcher as well as some other shortcuts are messed up (snapping windows, etc).

It does not seem to be a hardware issue since when I tried a live ubuntu 16.04, the shortcuts work as expected. 

Has it been any modifications in the default shortcuts in the prebundled ubuntu distro?

Is there any way to fix it? (I have tried without luck many options like unity tweak tools, compiz settings manager, etc) 

Anybody else running into this issue?

I own an XPS 13 developer edition (9350).

Note: I am using preinstalled ubuntu 14.04.4 and latest Bios (1.3.3)  

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15 Replies
dthiery
1 Nickel

RE: Ubuntu's shortcuts do not work properly dell xps 13 developer edition 9350

You need to remove the package dell-super-key:

sudo apt-get remove dell-super-key

Once you do that and logoff and back on it will start working again.

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migmartri
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RE: Ubuntu's shortcuts do not work properly dell xps 13 developer edition 9350

Thank you so much! That worked!

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Hello-World
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RE: Ubuntu's shortcuts do not work properly dell xps 13 developer edition 9350

OH! I will try that. Why would Dell even do that? I almost posted myself and I can't understand why Dell would screw up something that would work better without their driver.

Can someone elaborate what this package is for and if we can remove it without losing other functionality? (Given the name of the package it does not seem to do much)

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jefish
2 Bronze

RE: Ubuntu's shortcuts do not work properly dell xps 13 developer edition 9350

I removed dell-super-key and it made no difference. The Alt key will bring up "enter your command," which appears to be a Help search? The Windows key does nothing.

I did find in "Unity Tweak Tool, Unity, Additional" that "Show the Launcher" is set to Disabled. Is that relevant?

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Tomvest
1 Nickel

RE: Ubuntu's shortcuts do not work properly dell xps 13 developer edition 9350

I also just received my XPS 13 DE, and after initial boot it showed the standard Unity keyboard shortcut "cheat-sheet". However to much frustration the Super key did not work as described. There is apparently an old bug report about this, where Dell describes this as intended behaviour https://bugs.launchpad.net/dell-sputnik/+bug/1154430 . Could someone please explain, why Dell has this brilliant idea to mess with our keyboards and confuse both experienced and novice users??

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jefish
2 Bronze

RE: Ubuntu's shortcuts do not work properly dell xps 13 developer edition 9350

I'm curious what this package is even for. Also curious why removing it from my system didn't fix the problem. Of course, now I can't add the package back in ...

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dthiery
1 Nickel

RE: Ubuntu's shortcuts do not work properly dell xps 13 developer edition 9350

I didn't have to do that on mine but it wouldn't hurt to try!

I removed dell-super-key and it made no difference. The Alt key will bring up "enter your command," which appears to be a Help search? The Windows key does nothing.

I did find in "Unity Tweak Tool, Unity, Additional" that "Show the Launcher" is set to Disabled. Is that relevant?

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jefish
2 Bronze

RE: Ubuntu's shortcuts do not work properly dell xps 13 developer edition 9350

Got mine to work.


1) apt-get install compizconfig-settings-manager

2) Ubuntu Unity Plugin section, Launcher tab, Key to show Dash

3) Click to open key picker, Enable, click Super, then OK

RE: Ubuntu's shortcuts do not work properly dell xps 13 developer edition 9350

Hi Tomvest,

I apologize but unfortunately this is out of our hands.  This wouldn't be our choice.

thanks

Barton George

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