Rcheesley
1 Copper

RE: XPS 13 / Ubuntu 15.04 Freezes with Caps Lock Blnking

I have this problem with a brand new XPS15 - it's only happening on resume from sleep and only on a handful of occasions. I get a black screen with the cursor and a blinking caps lock.  So far I've just hard rebooted to get past it. I'm running Kubuntu 15.04.

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samtuke
1 Copper

RE: XPS 13 / Ubuntu 15.04 Freezes with Caps Lock Blnking

I've fallen back to using kernel 4.0.8 (in Fedora 4.0.8-300.fc22.x86_64) and that's basically banished the problem for now.

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chraab
1 Copper

RE: XPS 13 / Ubuntu 15.04 Freezes with Caps Lock Blnking

Just to add myself into the statistic, I also get kernel panics while connecting to Wifi or changing network. (At work I'm on ethernet, so it doesn't happen very often.) I also have a XPS13 (but custom configuration), BIOS version A05, running Linux Mint 17.2 (=Ubuntu 14.04) with kernel 3.19.0-22.

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RE: XPS 13 / Ubuntu 15.04 Freezes with Caps Lock Blnking

It's really touching thinking about all of these people still trying to get their dell xps working. 

I like the idea of statistics, makes me want to build a spreadsheet and share it, make it as public as possible, because dell should be ashamed. 

I think everybody that has these issues should send the xps back, A06 has been promised a long time ago and is not out, previous versions didn't fix much. 

I saved myself from the xps agony by spilling water on it, perhaps a freudian lapsus. 

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RE: XPS 13 / Ubuntu 15.04 Freezes with Caps Lock Blnking

I'm not sure about what exactly is going to be in the A06 BIOS for this system, but the only change I've seen mentioned is one to tweak some timing parameters more so that key repeats a few people are seeing go away. But again, I have no control over what ends up in our BIOS updates, so we'll only know for sure when the next update is released. At no point though has Dell indicated that a new BIOS will fix these kernel panics. At no point was a new BIOS promised by a certain date. 

The kernel panics are related to the Broadcom wireless driver. We have worked with Canonical and Broadcom on these driver issues and as you'll see in the comments above, those who have used these patches have seen the kernel panics disappear.

While we in no way restrict customers from running other Linux distributions and have been willing to help those customers on a best effort basis, I hope everyone can understand that it is not possible for us to collaborate with Canonical for bugs in other distributions.

--
Project Sputnik development lead
Software Principal Engineer
Linux OS Architecture
Dell | Client Product Group

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ss32
1 Nickel

RE: XPS 13 / Ubuntu 15.04 Freezes with Caps Lock Blnking

Same issue, brand new XPS 13 just out of the box today.  It froze when installing install bcmwl-kernel-source, but I'm not sure if that had anything to do with the freeze as it happened before too.  I had to force the power off and now I'm stuck with a grub rescue terminal at boot.  Broadcom and Linux have always had issues so I'm wondering why Dell went with them for their sole laptop designed to work with Linux.

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DantesRequiem
2 Bronze

RE: XPS 13 / Ubuntu 15.04 Freezes with Caps Lock Blnking

Remember, the DE is not designed for Linux.  It is supported by a small team of guys who take the Windows designed XPS 13 and try and get Linux to run on it by writing drivers and patches and custom software (and maybe even BIOS level tweaks?).

So why Dell went with them?  Probably for business reasons pertaining to the primary target consumer and with no consideration for Linux...not that I mean to suggest they should pay attention to Linux until it becomes a sizeable revenue generator/market for them.

We can always hope though 🙂

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Sxan
1 Copper

RE: XPS 13 / Ubuntu 15.04 Freezes with Caps Lock Blnking

I'm going to call BS on that comment about Linux; if you search around, you'll find plenty of people complaining about this issue (and other, similar freezes) with the factory-supplied Windows installation.

Here it is, three years later, and I have the same problem on a brand-new 9380.  It's <Profanity removed> quality control at Dell.  Unfortunately, as of now the commonly reported fix is to keep sending the laptops back to Dell until you eventually get one that doesn't freeze up.

I'm pretty close to giving up on Dell and just installing Linux on a Macbook.  It makes me more sad than angry that Dell can't build machines as reliable as Macs (which is already a low bar).

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