I got my dell xps yesterday. It is the developers edition that come with ubuntu 16.04 preinstalled.
I notice that cheese does not come installed, so I installed but no webcam is detected. I can see it if I do an lsusb, so I know is activated.
I was wondering, does this laptop supports the webcam or not?
Edit: Good news, a dell engineer came and replace the monitor, that has the webcam integrated and presto, it is working now.
Update: Most of the problems with the webcam is not hardware based. Looks like many of the laptops come with a firmware that the latest Linux kernel do not support at the moment. To solve the issue, Dell is replacing the whole monitor with a downgrade firmware of the webcam. If a less drastic solution is reported, I will update the post with it.
Update2: Looks like there is a software solution now.
Solved! Go to Solution.
I can confirm that BIOS 1.5.0 does contain the fix to the webcam-wake symptom and should be released right before end of August.
You can do the following:
1. Download and place the BIOS update EXE on a thumb drive
2. Reboot the PC to the one time boot menu ( F12 on POST )
3. Choose the BIOS update option
4. Use the file explorer to navigate to the BIOS file location on the thumb drive
I have Dell precision 5520 and using ubuntu 16.04.
The camera was working perfectly but later on, I discovered that it is not detected. I don't know what's happened.
Also, I have another ubuntu 16.04 aside to this one and the camera is working perfectly.
Thanks in advance.
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I've been experiencing a regression with 4.15 on xenial
Solution: follow the guidance from the moderator (see message posted on 06-13-2018 02:38 PM)
At this point you should have a functioning 4.13 kernel (supporting the camera ok). Make sure it works.
Then uninstall 4.15
apt remove linux-image-unsigned-4.15.0-22-generic linux-image-4.15.0-22-generic
Reboot on 4.13 as needed