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starscream29
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Laptop stuck on Dell screen on startup

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I tried installing Ubuntu on my Inspiron 15, but now on startup, it gets stuck on the Dell loading screen. None of the buttons work, f2, f12, all that stuff doesn't do anything (pic included). I tried doing the hard reset by taking the battery out and holding the power button, but that didn't do anything. Anyone got any ideas?

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7 Plutonium

RE: Laptop stuck on Dell screen on startup

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With the PC powered off, remove the CMOS backup battery (CR2032) for AT LEAST 10 minutes (Intel says 15 min).  Reinstall and then try.  If it still will not boot I would suspect the BIOS was somehow corrupted.  

There are many Inspiron 15 models.  What is the exact model number?



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

starscream29
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RE: Laptop stuck on Dell screen on startup

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Its the 15 7000 from about august 2016. I also can't find any guides online for getting the cmos battery out for this particular model.

Its the model reviewed here:

www.cnet.com/.../

Thanks for your help

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ieee488
6 Gallium

RE: Laptop stuck on Dell screen on startup

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There are reports that Ubuntu 17.10 corrupted the UEFI of certain models of Lenovo laptops.

The thread is in the Linux forum of the Lenovo forums.

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starscream29
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Re: Laptop stuck on Dell screen on startup

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FIXED: Remove CMOS battery, wait 10 minutes like fireberd said, put everything back together again, good as new

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