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SimonePS
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Dell Warranty Service down - HTTP error 503

Is anyone looking into this issue ?

Error message is 503 Service Unavailable

Request: POST http://143.166.224.244/services/assetservice.asmx

Status: 503 Service Unavailable

WARRSRV-IA02: Retries exceeded - Reason: The request failed with HTTP status 503: Service Unavailable.

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4 Replies

RE: Dell Warranty Service down - HTTP error 503

The old Xserv.dell.com asset warranty service is permanently down.  For a replacement, please see the following link.  http://en.community.dell.com/dell-groups/supportapisgroup/

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SimonePS
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RE: Dell Warranty Service down - HTTP error 503

Thank you; will you update the Dell Warranty utility to point it to the new API then ?

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RE: Dell Warranty Service down - HTTP error 503

I have heard from the team that owns that tool that they may be working on a replacement Warranty Tool, but they have not given an ETA.  I'm sorry for the inconvenience as I know a lot of people, including myself, that use that tool.

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SimonePS
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RE: Dell Warranty Service down - HTTP error 503

Thank you Brad, at least you're aware of the issue (and the frustration).

Dell Web Service was one major pro when we chose to remain on the Dell HW platform.

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