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Equalogic MP: offline Volumes

Hi everyone!

Any idea how to handle (manually) offline volumes in the SCOM Management Pack?

Unfortunately the MP raises an alert and changes to unhealthy state as soon as a volume is offline, even if it is configured by admin.

Because the volumes are not discovered as class-instances, there is no change to configure an override.

Thanks in advance,

Patrick

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9 Replies

Re: Equalogic MP: offline Volumes

Needed to clarify: What version of the MP are you using?

Is this the "Dell EqualLogic : SCSI Logical Unit Status Changed" alert (available in 5.0 onwards) or the  "Dell EqualLogic : Volume Group Health Notification Alert"?

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Re: Equalogic MP: offline Volumes

Hi Thomas Jacob!

Im currently not onsite but the newest one what should be 5.0.

Thanks,

Patrick

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Re: Equalogic MP: offline Volumes

Can you please also confirm which alert (from the two mentioned above) this is?

(One is generated by a unit monitor and the other is generated by a rule)

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Re: Equalogic MP: offline Volumes

Hi!

From the montior. The alert is: "Dell EqualLogic : Volume Group Health Notification Alert"

Thanks,

Patrick

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Re: Equalogic MP: offline Volumes

Hi Patrick The Unit Monitor alert is based off an API in the EqualLogic Helper Utility DLL. So, we would need to change the DLL to change the behavior. Smiley Sad IIRC, we do exclude non-replica volumes from the health computation but not offline volumes currently. Regards Thomas
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Re: Equalogic MP: offline Volumes

typo in my earlier response: it should read: "we do exclude replica volumes from the health computation..."

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Re: Equalogic MP: offline Volumes

Thomas,

thanks for your reply! So we will get a new version of the MP?

Cheers,

Patrick

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RE: Equalogic MP: offline Volumes

Hi! Again and again we are getting the same alerts at customers. Would you be able to tell me if and when that would be fixed? Thanks and best regards, Patrick
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keyaertc
Copper

RE: Equalogic MP: offline Volumes

hey Team,

I've have the exact same problem at a Customer. A few volume are offline, I've got the alert in SCOM, and I cannot fine tune it Smiley Sad

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