Server Management Pack 5.1 on SCOM 2012 SP1 - Feature Management Dashboard is still not populated

Hi Peter,

I have the same problem here. Also not populated.

Did yoy get any further with the problem?

Regards,

Ron

Me too.  In my event log, I see the following:

The process started at 3:38:22 PM failed to create System.Discovery.Data. Errors found in output:

C:\Program Files\Microsoft System Center 2012 R2\Operations Manager\Server\Health Service State\Monitoring Host Temporary Files 2009\32468\LicenseConfiguration_Discovery.vbs(53, 4) WshShell.RegWrite: Invalid root in registry key "HKEY_LOCAL_MACHINE\Software\Dell\Dell Server Management Pack Suites\LicenseWebServerURL".

I'm not trying to use features that require a license server, so I didn't check that box during installation.  Not sure why the MP didn't get the memo.

Hi  Sethwanlass,

are you still seeing same kind of errors in event log ?

The reason why you are getting this error is LicenseWebServerURL key is not present in registry.(someone deleted the key from registry)

When you install Dell Server Management Pack Suite 5.1 , by default LicenseWebServerURL key is created in registry. if you are using license features then this key is filled with proper url . if you are not using license features it will get filled by default value "http://licensewebserver.company.com:8543/"

If you are still getting the same kind of errors in the event log, please do repair of Dell Server Management Pack suite  5.1 (Goto Control Panel -> Select Dell server Management Suite 5.1 -> click change  and select repair option in the installer)

Alluri,

I see this behavior on both Management Servers in the Management Group (both are SCOM 2012 R2 running on Windows Server 2012 R2).  Nobody has gone in and deleted keys or data from the registry and a repair operation does not repopulate the default value that you've indicated; either after a fresh install and after a repair operation, the LicenseWebServerURL REG_SZ exists, but has no data.  I have manually specified the default value that you indicated and will see if the Feature Management Dashboard populates sometime in the next 24 hours.

Hi,

For Dashboard population , can you please follow the steps mentioned in this blog - http://en.community.dell.com/techcenter/b/techcenter/archive/2013/02/19/dell-server-management-pack-suite-feature-management-dashboard-is-not-populated-with-the-available-features-or-is-empty.aspx

I have got a few comments:

1. What's wrong with waiting 24 hours?  I think it is ridiculous that Dell needs to repeatedly post users to a workaround to speed up discovery.  If the product doesn't work as designed, why not fix it rather than rely on a kludge through multiple versions of the product?

2. Since the current version of the MP is 5.1 and the latest version of SCOM is 2012 R2, why not create a new post that acknowledges those facts.  I'm familiar enough with the issue to know that it persists into the new versions, but the 2/19/2013 blog post doesn't actually acknowledge that fact.

3. Does anyone enjoy trying to find a specific object discovery in SCOM?  If Dell wants customers to be able to be able to implement workarounds for buggy products, why not at least identify a Management Pack Object that will lead them to the relevant object discoveries?

After manually specifying the default LicenseWebServerURL, and waiting, the dashboard is now populated.  In my experience, that key is not populated in the manner that you indicate and I'd appreciate it if Dell did some additional validation.