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8811
Dell 7275 Blue Screen of Death
Our organisation has purchase the Dell 7275 as an all in one device for our staff to be mobile. However, a few of our staff has been experiencing the BlueScreen of Death with the error: unexpected_store_exception and also driver_power_state_failure.
We have applied the latest BIOS (1.1.25) and also the latest drivers available on the Dell website but we are still experiencing this issue. Has anyone else encountered this issue and is there a fix for it? We are on Windows 10 1607 x64 Enterprise. Thanks
DELL-Akshatha M
1.2K Posts
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December 22nd, 2016 00:00
Hi Dell7275,
Are you using a customized version of the Windows 10 Enterprise?
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information
Dell7275
22 Posts
0
December 22nd, 2016 13:00
I'm not sure what you meant by customized version of Windows 10 Enterprise as all the tablets came with Windows 10 Pro and we have to install Windows 10 Enterprise.
Dell7275
22 Posts
0
January 2nd, 2017 14:00
For the interest of all other forum members, this issue is still unresolved.