My Dell Active Pen's (Dell P/N 750-AAMI) button doesn't respond to the tablet on a consistent basis. If you press it for 0.3 secs. it's supposed to bring up the sketch mode and double-pressing it brings up the Windows Ink feature but the only way I can seem to get this to work is by unpairing the pen and then reconnecting it to the tablet's Bluetooth. If I sleep the tablet and reawaken it, the pen button is unresponsive again.
I'm not that into these features anyway but I'd like what I buy to work. Any suggestions?
Thank you for reaching out to Dell Community Forum.
Have you tried by calibrating the touch?
Have tried by updating the BIOS, chipset and LCD firmware from our Dell Support site?
Please private message us the service tag of the system along with your email id, so that we can check on the system configuration.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
I don't think you read my post. I was having trouble with the button on top, not the interface of the Active Pen. The Active Pen interface was actually sufficient.
Sorry for confusing the troubleshooting steps.
Do you have any other tablet to try this Active pen?
Please private message us the service tag or order number of the system along with your email id.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information