We have just bought a Dell E7275 (Latitude 12) but the device does not auto-rotate the screen when the user turns it 90°.
It will rotate if you use the CTRL/ALT/Arrow keys, but it does not do it automatically like the other we have.
Is there a fix? This is a brand-new device for an executive at out company and needs to be sorted quickly!
Thank you for writing to the Dell Community Forum.
Please install the Intel Integrated Sensor Solution Driver, using this link http://dell.to/2ev46zv. Then try the below options,
Check for screen rotation lock on the tablet panel
Ensure to check and Update the latest Chipset Driver
Go to Control Panel > Tablet & PC Setting – Check Orientation Screen settings
Check Control Panel> Screen Resolution> Check mark against “Allow the screen to auto-rotate”
Kindly get back if there are any further queries.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
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