Dell Venue 10 shuts down when sound is too loud

I have a Venue 10 Pro 5055 with Windows 10 installed, and have encountered an issue where the device instantly shuts down when I play certain audio files, or use audio in an application, at max volume, and battery level <70%. This does not occur if the device is plugged in and charging, however. 

Is there any fix to this problem? I would like to be able to use max volume for any media or application without worrying about the tablet shutting down on me randomly. 

I also have an Android version of this tablet (Dell Venue 10 5050) with the same issue.  

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RE: Dell Venue 10 shuts down when sound is too loud

Hi mshemesh,

Thank you for writing to Dell Community Forum.

Please update the BIOS, audio and video drivers (in this sequence) from our Dell Support site.

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

DELL-Akshatha M
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Drivers and Downloads

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