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Ibis0757
Copper

Docking keyboard for Venue 10 pro 5055 not working

Hi,

I recently purchased docking keyboard for my venue 10 pro (5055).

I docked the tablet into the keyboard, but it does not work. All keys and touchpad does not response. (LED on capslock key does not work either.)

I have no idea what the problem is: dock connector on tablet or keyboard itself? Or should I have installed certain drivers for the keyboard?

I have run pre-booting test and everything seems ok, so I guess tablet itself is OK...

Any help would be appreciated.

Thank you.

1 Reply
Temsr911
Copper

RE: Docking keyboard for Venue 10 pro 5055 not working

I'm experiencing the same issue. Apparently Dell is aware of it and will replace the keyboard once and then ignore it altogether, according to posts I've read on line.