You need to have a System Recovery Disc or a USB recovery key to perform a factory reset. Otherwise you will have to perform a Windows Refresh/Reset option.
To refresh your PC
To reset your PC
Thanks and Regards
Swipe from the right side of the tablet towards the middle while at the Windows 8 screen - select "Settings" then ""Change PC Settings"
Once at the PC Settings, select "General" and scroll down. There are two options. "Refresh your PC without affecting your files" and "Remove everything and reinstall Windows" The second option will reset everything to the way it was when you got it, including the removal of any apps you have installed or files you have saved.
This takes a long time...make sure the device is plugged in.
Oops, sorry - I guess I didn't read the whole response from Harish. All I saw was the "You can't do it without the System Recovery disc" part.
So, that makes me wonder. What is the difference between the "factory reset" and the "Windows Refresh/Restart"? When I performed the Windows refresh that seemed to put my device completely back to what is was when I got it., which seems like a factory reset to me.
My Latitude 10 keeps shutting down. The battery is charged. It was working fine even after upgrading it to win 10. Then two weeks ago, it did an automatic update and now as soon as I get to the desktop screen, it automatically shuts down. I cannot even get to the restore area.. I know I am going to lose my data on there, but oh well. I want to restore it to factory and I can deal with the upgrades later. HOW do I do this when it keeps shutting down?
I am suffering the same problem, same hardware running Windows 8.1 and now won't stay on for more than 10 seconds after installing Windows updates!