Recently upgraded to 7103 and after deleting windows.old folder discovered that I have no sound. Can't find an audio driver anywhere that will fix it. HELP!!
Thank you for your message.
Please make sure that the device has the latest BIOS updated from this link http://dell.to/2uExwE0
Once BIOS is updated, please open device manager expand sound & video – right click on the Realtek driver & click on uninstall (do not check the box that says delete driver) & restart the computer.
Complete all Windows updates & restart the computer again
For better assistance, please click on my Dell username & send a private message with the service tag, registered name & email address.
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