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August 14th, 2017 04:00

Venue 11 Pro 51330 - No audio after upgrade to Windows 10 version 7103

Recently upgraded to 7103 and after deleting windows.old folder discovered that I have no sound. Can't find an audio driver anywhere that will fix it. HELP!!

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3.4K Posts

August 14th, 2017 21:00

Thank you for your message.


Please make sure that the device has the latest BIOS updated from this link http://dell.to/2uExwE0


Once BIOS is updated, please open device manager expand sound & video – right click on the Realtek driver & click on uninstall (do not check the box that says delete driver) & restart the computer.


Complete all Windows updates & restart the computer again


For better assistance, please click on my Dell username & send a private message with the service tag, registered name & email address.

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