Venue 11 pro 7140 - Realtek I2S Audio Codec Driver update


I have problems updating the driver in object.

The Dell Command Update is finding updates for 3 drivers, one is the Audio driver (P32JJ).

From the log the other 2 drivers are installed correctly, and the audio is failed. Then if you reboot the Dell Command update propose again to install the 3 driver packages.

I tried to install the Audio driver as standalone (Audio_Driver_99G4C_WN32_6.4.10041.128_A05.EXE), but it freezes during installation and after a long time gives an error.

Please could you help me to solve this update issue?




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3 Replies

RE: Venue 11 pro 7140 - Realtek I2S Audio Codec Driver update

Thank you for your message.

Uninstall Dell command update from programs. Install chipset from this link http://dell.to/2uPTQac followed by the bios here http://dell.to/2uchbFm

Restart the computer & then install the Dell command update from this link http://dell.to/2tLKEnt , complete all Windows update & restart the computer again.

Click on my Dell username & send a private message with the service tag registered name & email address.

Dell-Sreejith Ramesh
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RE: Venue 11 pro 7140 - Realtek I2S Audio Codec Driver update


I followed the procedure you described.

After the Dell command reinstallation and update it found 4 updates.

P32JJ - audio driver

X37VM - chipset

XDYTC - communications

64GG6 - Chipset

Again the P32JJ only failed and after reboot it proposes again the same 4 updates.

Please add a function in Dell command Update to chose the updates you want to install.

Please do you have any other suggestions?




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RE: Venue 11 pro 7140 - Realtek I2S Audio Codec Driver update

I have the same issue, the Dell Update tool is just trash and buggy. I would suggest to format and install a clean Windows 10 with no Dell tools installed, you dont need any. Dont install any Dell drivers, just the large .cab file.

Now run:

Expand –F:* source.cab C:\Drivers\cab

(source.cab being the name of whatever the .cab file is named.)

Now navigate to C:\Drivers\cab\extracted\folders\(x86 or x64 depending on if the system is 32-bit or 64-bit)

Then run:

for /f %i in (‘dir /b /s *.inf’) do pnputil.exe -i -a %i

This will loop through every .inf file and the system will install every driver that’s included.

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