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Última respuesta 05-17-2022 Resuelto
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U2720Q, USB-C upstream not working

Hello,

My U2720Q USB Type-C upstream port doesn't work. I tried it in a Windows desktop PC and in a MacBook Pro M1 2020 laptop. I tried the Type-C to Type-C and Type-C to Type-A cable that comes with this monitor.

Because of that problem, I can't update the firmware to see if that solves other problems that I have. The current version of my firmware is M2T101.

Are there alternative ways to update the firmware? Or any suggestion to solve this problem?

Thank you in advance.

Solución (1)

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Update = After verifying ownership and completing troubleshooting, a DELL agent setup a U2720Q exchange.


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Gerente de comunidad
Gerente de comunidad

Update = After verifying ownership and completing troubleshooting, a DELL agent setup a U2720Q exchange.


Social Media Support

#IWork4Dell
Find your Service Tag

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