This post is more than 5 years old
34 Posts
0
2795
2005FPW, where are the downloads and support links?
We still have several Dell 2005FPW 20" widescreen monitors that despite their age (most are from 2005) are still going strong. Since I couldn't find my copy of the monitor inf file ("monitor driver") I thought easy enough, just download it from the Dell website. So I went to the Dell support site which lists all monitors, and lo and behold, the 2005FPW was not listed. I checked Dell USA, Dell UK and Dell Germany, all markets the 2005FPW was sold in. Nothing. Nada. Zilch. A search on the Dell website didn't turn out anything, too. And Google only gives me the 32-bit Windows 2000/XP era inf file that's useless with modern Windows variants. As a Dell customer, can someone from Dell please explain why the support links for the 2005FPW have been removed, especially when many older monitors are still listed? Removing support links for a product that is still in use doesn't exactly strike me as good customer service, more the opposite. OK Dell, what's going on?
DELL-Chris M
Community Manager
Community Manager
•
54.2K Posts
0
February 8th, 2018 06:00
I cannot explain why the 2005FPW is not on the monitors driver site. I am sure there are other older monitors not listed. This is how I found the driver...
* Go here
* Enter 2005FPW driver [press Enter]
* The first link = Dell 2005FPW, A00 | Dell US
* I clicked it and it went here which is the 2005FPW R86087.EXE driver for Windows 2000/XP
* I then went back to here
* Entered 2005FPW manual [press Enter]
* I clicked on the 4th link, "Dell 2005FPW - UltraSharp - 20.1" LCD Monitor Manuals"