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2407WFP, I cannot detach the stand
Hello, I need help with detaching the stand from my monitor. As you can see the button is missing. What should I do?
Thank you.
Unsolved
This post is more than 5 years old
13 Posts
0
7559
Hello, I need help with detaching the stand from my monitor. As you can see the button is missing. What should I do?
Thank you.
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DELL-Chris M
Community Manager
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54.2K Posts
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August 30th, 2014 16:00
No idea. We have never seen this issue. You will need to have a local TV repair center disassemble the monitor to get to the release.
Marcin_ski
13 Posts
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August 30th, 2014 16:00
I can't, it does not move.
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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August 30th, 2014 16:00
Can't you simply press on the stem to release the stand? The plastic button that covered the stem did this.
Froze_Man
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September 23rd, 2020 11:00
Hello. I suggest using "upholstery knife" or any other thin knife to push those pins down. ------- On the bottom part of VESA there are two metal pins/teeth that hold the stand in place. Each pin is placed 3,5cm appart from the middle button. To detatch the stand You need to push thin knife into tight place between plastic, and force push the metal pins down (forcing them hide themself, so they move towards bottom of monitor). The best way to do it is to lay the monitor down on the flat surface, facing it screen down and when You try to unlock the pins, its obvious u need to pull the stand gently.