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martidi
3 Argentium

2408WFP RevA00 Issues

Hello All,

 

Well, just a post to confirm what many of you have already observed with their 2408WFP (RevA00), to share some thoughts, and to ask Chris what I should do.

 

I just bought a 2408WFP.

 

The two first things I noticed were the very high brightness and the dull colours.

Ok... So did some quick searches on the Web about the 2408, found a lot about the bad initial color calibration, then changed the display settings trying to calibrate it with my poor eyes (use Custom RGB)... Well not easy, eventually I achieved a very correct result (at least for my eyes): colours are now good enough, white is more homogenous, and the screen has a gentle (no too aggressive) brightness.

 

Passing by these forums and reviews, I also read a lot horror stories about pink tint, input lag, banding...

 

Well, I'm not a gamer and the input lag is not a problem for me.

 

After reading and testing a lot I came to the conclusion that "pinkish"/"banding"/"brightness of the sides" issues exist on nearly all 2408 to some degrees but that their appreciation is really a matter of multiple factors:

- color/brighntness/contrast settings (calibration)

- user sensibility

- LCD panel

- ambient lightning conditions

 

I do think the overall subjective judgement about the 2408 is greatly dependent on the ambient lightning conditions.

Generous corporate office lightning reduces the issues, while using this monitor in low light conditions or thorough testing make the problems apparent.

 

But the biggest problem for me in my work is the sharpness of text in office use (Word, Excel, Outlook, Web).

I've already tried a lot of settings and I managed to reduce this effect, but never mind: there is always like red or green colours around the edge of the fonts and cursors.

And, eventually, after some times, reading/writing text is a pain for the eyes.

 

I used a 2407WFP (non-HC), and it was not affected by all these issues.

So, in the end I'm dissapointed by this monitor.

It's usable but not comfortably. For me the 2407 was ways better...

 

Hopefully Dell will fix a lot of these issues in a future revision, but for now it's obviously useless to get an exchange because it will be affected by the same issues.

I do not want to ask for a refund because I like the warranty and service that Dell offer for a reasonable price. I feel the 2408 should be a great monitor (as the 2407) with some enginnering adjustements.

 

So Chris, can I keep my 2408 for now and ask for an exchange when a future revision will be out ?

 

Thank you very much for your answer. 

  

Martidi aka Brhume

15 Replies
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Community Manager
Community Manager

Re: 2408WFP RevA00 Issues

martidi,

While under warranty, you may initiate an exchange at anytime once the technician has troubleshot with you.

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martidi
3 Argentium

Re: 2408WFP RevA00 Issues

Hi Chris,

Thank you for your answer.

That's the reason why I like to stick with Dell: great service.

Actually it's my second 2408. The first one had a white bright pixel near the center of the screen.

Dell did the exchange quickly.

Best Regards

Martidi aka Brhume

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bogie170
1 Copper

Re: 2408WFP RevA00 Issues

Thats good to know.

 

Also whats good to know is when these probems will be fixed and when A01 revision will be out?

mpdesigner
2 Bronze

Re: 2408WFP RevA00 Issues

You can hold and wait but you might have to understand that you may not get a brand new replacement.

 

If I am not mistaken, after 21 days, any exchange you make will be a refurbished unit and not a new one.  So if oyu waited several months until a revision was out and asked for an exchange, you'd likely get a refurbished monitor, regardless of revision number.

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CalebD
1 Copper

Re: 2408WFP RevA00 Issues

While a new A01 would be nice, as long as the refurb doesn't have other issues, I'd be happy with it.

 

DELL-ChrisM, when is Rev. A01 coming out?  And do you know if it will fix the red shadows and sharpness adjustment problems?

 

Thanks,

Caleb

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Community Manager
Community Manager

Re: 2408WFP RevA00 Issues

CalebD,

If they tell me, I will let you know.

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martidi
3 Argentium

Re: 2408WFP RevA00 Issues

Thank you for your help Chris.

Please do not forget to inform us 😉

We greatly appreciate.

Best regards

Martidi aka Brhume

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KoBo
2 Iron

Re: 2408WFP RevA00 Issues

A user on flatpanels.dk has reported that he received a RevA01 of 2408WFP and that he would report his findings. I'm waiting for him to post.
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martidi
3 Argentium

Re: 2408WFP RevA00 Issues

Very interesting.

Could you post the findings here.

Thanx you very much KoBo.

Martidi aka Brhume